Ei-iE

Education Support Personnel

Spotlight

Education support personnel cover a wide range of professional, administrative, technical, and general staff working within the education sector such as teaching assistants, school nurses and psychologists, bursars, and bus drivers, among others.

Education support personnel are vital to the delivery of quality education and to ensuring a safe and positive learning environment. They must be recognised for their work in the education community and enjoy the same status, rights, and conditions as other education personnel with similar academic and technical qualifications and experience, as outlined in the Education International Declaration on the Rights and Status of Education Support Personnel.

An ever-growing number of education support personnel are employed on a casual, part-time or limited-term basis. We are particularly concerned about the increased exploitation of education support personnel, the absence of decent work conditions, and the violation of fundamental human and labour rights, such as the right to organise and bargain collectively.

We advocate for education support personnel to be guaranteed the right to a safe and healthy work environment, professional support and guidance as well as possibilities for career development. As education professionals, they must be able to contribute to and participate in decision-making in their educational institutions, particularly on issues directly affecting their jobs.

On the 16th of May 2018 we introduced and celebrated the first World Education Support Personnel Day. Every year, we mark this day to highlight and raise awareness of the critical role of education support personnel in the provision of quality education across the world.

Our work for education support personnel

  1. Trade union rights are human rights 2021-01-05

    “Taking Action to Keep School Pupils, Staff and Communities Safe in England”, by Mary Bousted and Kevin Courtney (NEU, UK).

    England is once again in a national lockdown with Prime Minister Boris Johnson announcing on the evening of Monday 4 January that a third lockdown, including the closure of most schools, was necessary to address rising infection rates and the rapid spread of the new variant of the SARS-CoV-2 virus...

    Read more “Taking Action to Keep School Pupils, Staff and Communities Safe in England”, by Mary Bousted and Kevin Courtney (NEU, UK).
  2. Achieving Sustainable Development Goal 4 2020-08-10

    "Support staff are the infrastructure of the world", by Lorretta Johnson.

    During this pandemic, it has become very obvious who the essential workers are. Let me be clear. I am not criticizing mayors, university presidents or school superintendents. But amid the COVID-19 contagion, we would be nowhere without custodians, paraprofessionals, food service workers, administrative assistants and school bus drivers.

    Read more "Support staff are the infrastructure of the world", by Lorretta Johnson.
  3. Achieving Sustainable Development Goal 4 2020-06-17

    “COVID-19 crisis: the education situation in Italy”, by Rossella Benedetti.

    In Italy, the first COVID-19 cases were discovered at the end of January. It was another month before the spread of the virus forced us to suspend face-to-face lessons. At the beginning of March, teachers, in lockdown at home, began distance teaching, while administrative, technical and cleaning staff still had...

    Read more “COVID-19 crisis: the education situation in Italy”, by Rossella Benedetti.
more: Our work for education support personnel

Our policy on education support personnel